Productinformatie | |
Categorie | Garantie- en support-uitbreidingen |
Voorraad | 0 |
Levertijdsindicatie | Neem contact op met afdeling sales |
Artikelnummer | PDL3_1OS3OS |
Documentatie |
Generated PDF |
Beschrijving |
DELL 1Y Basic Onsite to 3Y Basic Onsite. Aantal jaar: 3 jaar, Service-uren (hours x days): 8x5
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required. Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |